MY VINTURI HAS A CRACK IN IT
In manufacturing, material folds around rods and wraps back resulting in two slight "fold lines". These lines extend up from each air hole and are normal.
If you suspect any other damage, please contact us.
SOMETIMES, WINE COMES OUT THE AIR TUBES
This can happen by starting to pour fast and right in the center. Instead, start pouring off-center until there is some wine in the bowl. However, if an excessive amount leaks, please contact us for a replacement.
I DON'T TASTE A BIG DIFFERENCE
Pour fast enough so there is some wine in the bowl. You'll hear Vinturi drawing in air. If there is not any wine in the bowl, wine may leak out the air tubes.
HOW DO I CLEAN THE VINTURI?
Simply rinse Vinturi under warm water to remove most wine residue. If you had a particularly enjoyable night and forgot, then soaking in hot, soapy water will remove any dried on wine. Vinturi and the stand are also dishwasher safe. You can remove any detergent residue by rinsing under warm water.
MY VINTURI STOPPED WORKING
Vinturi contains no moving parts so there's nothing to break. Problems are usually due to an obstruction, most likely cork. Please rinse both ends in a vigorous water stream to dislodge any foreign material.
WHAT'S THE DIFFERENCE BETWEEN VINTURI FOR RED WINE AND VINTURI FOR WHITE WINE?
While it is an accepted fact that aerating red wine enhances flavors and aromas, it is a longstanding myth that white wine does not need aeration. While testing and developing Vinturi for red wine, we discovered that white wine benefits from aeration, also. The truth is that white wine displays the same improvements with aeration as red wine - better bouquet, enhanced flavors, and smoother finish. Further, we determined that white wine requires it's own unique amount of aeration to achieve optimal results.
Through extensive testing and development, we modified Vinturi's internal design and developed a Vinturi specifically calibrated for white wine. The Vinturi White Wine Aerator draws in more air, and as a result of the increased air surfaces, the wine's exposure to air similarly increases. White wine flourishes under this heightened level of aeration.
White wine poured through Vinturi for white wine tastes better than white wine through Vinturi for red wine. Conversely, pouring red wine through the white aerator will not have the intended results and will probably damage the wine.
It's like having red wine glasses and white wine glasses. The best results are achieved by using the correct aerator.
